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Frequently Asked Questions
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We currently ship across the United States, including Hawaii and Alaska.
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Most orders are processed within 1–2 business days. Delivery usually takes 3–5 business days after shipping.
Please note, we only ship sea moss gel on Monday, Tuesday, and Wednesday to ensure swift delivery and prevent packages from sitting over the weekend.
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Sea moss gel stays fresh for up to 3–4 weeks in the refrigerator. Raw sea moss can last up to a year when stored in a cool, dry place.
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Yes! We provide wholesale options for small businesses and bulk buyers. You can order up to 20 lbs directly from our shop. If you need more than that, just fill out the form below or email us — we’ll be happy to assist.
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Once your order ships, you’ll receive a tracking link by email. If you didn’t get it, check your spam folder or contact us below.
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Due to the nature of our product, we don’t accept returns. However, if there’s an issue with your order, please reach out — we’re here to make it right.